Site Manager

Job Summary:

• (Please provide two or three sentences explaining the overall role of this position.)
• Manage the process at the customer site while ensuring safety, service continuity and strong customer relations. Act as a strong coordination between customer and Diversey team to support overall performance and revenue growth.

Responsibilities Include:

• Achieving set sales targets
• Following up timely payments with the customer.
• Identify upselling and cross-selling opportunities.
• Champion for trials for new advanced solutions on site in alignment with the Account Manager
• Ensure customer KPIs are developed, delivered and sustained.
• Consistent service execution
• Performance monitoring
• Proactive issue resolution
• Provide weekly reports for review and optimization
• Chemical optimization
• Always plan and ensure adequate chemical inventory management on site.
• Accurate demand forecasting
• Daily stocks inventory
• Liaising with Customer service for timely replenishment
• Ensure timely release of LPOs from the customer to for smooth and uninterrupted chemical deliveries on site.
• Safety champion within the site: Ensure compliance of Health & Safety Policy
• Ensures PPE available and being used properly with site team
• Safety Behaviour Valuation – Monthly
• Mandatory technical support training– Annually.
• MSDS, PIS and chemical documentation availability Daily
• Ensure proper storage and labelling of chemicals at the point of use and at the chemical store
• Availability of up-to-date safety Data Sheets for every chemical on site at the point of storage and use.
• Regular training on chemical handling, PPE application, emergency response and safe operating procedures.
• Routine site safety inspections, risk assessment of the new processes and chemicals to contiously identify and eliminate hazards.
• Train and orient new staff on the site process and the corresponding Work Health and Safety policies undefined
• Develop and regularly update SOPs to reflect chemical changes, ensure all risks are captured, and clearly define PPE requirements across all management activities.
• Maintain supplies of cleaning materials and equipment, and site support supplies for smooth site operations.

Skills, Certification or Special Training Required (if applicable, please indicate in the box below.)

• Leadershp and people management skills
• Emotional intelligence skills
• Relationship building skills