Showroom Attendant
How to apply
Send your CV and cover letter to:
Subject: Showroom Attendant – Your Name
Job type
Full Time
Qualification
Diploma, KCSE, Vocational
Location
Nairobi
Deadline
Not specified
Job description & requirements
Responsibilities
- Welcome showroom visitors in a professional manner, identify their requirements, and recommend suitable products.
- Demonstrate product features, explain technical specifications, pricing, and benefits, and answer customer queries.
- Prepare sales quotations, orders, invoices, and maintain precise customer interaction records.
- Maintain clean, organized, and attractive product displays, ensuring marketing brochures, samples, and catalogs are fully stocked.
- Monitor showroom inventory levels, report missing or damaged stock, and ensure display equipment is safely maintained.
- Follow up on customer leads and inquiries to support overall sales target achievement.
- Address customer complaints professionally and escalate complex operational or technical issues to management.
- Coordinate with stores, delivery, and technical teams to ensure seamless order fulfillment and customer satisfaction.
Requirements
- Minimum KCSE Secondary School Certificate or equivalent; a Certificate or Diploma in Sales & Marketing, Business Administration, or Customer Service is an added advantage.
- Proven customer service, active listening, persuasion, and sales closing abilities.
- Strong verbal and written communication skills with professional presentation and conduct.
- Solid organizational, time management, and multi-tasking skills under peak business hours.
- High level of personal integrity, reliability, and attention to detail.
- Ability to work effectively both independently and as part of a showroom team.
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