Coordinator, Supply Chain - BVD

Job Purpose

• The Regional Supply Chain Coordinator establishes and maintains end-to-end visibility of the EVD supply pipeline and coordinates the timely mobilization and delivery of critical supplies to the Democratic Republic of the Congo and agreed neighbouring-country locations.
• The post holder translates operational requirements into coordinated procurement, supplier-delivery, transport, customs, storage and last-mile plans; identifies bottlenecks and implements or escalates mitigation actions; and provides weekly analysis, projections and status reporting to operational decision-makers and other key stakeholders.
• The position supports the establishment and operationalisation of the logistics hub in Uganda and, once the hub is functional, coordinates the import, storage and re-export of EVD items upon authorised request. The role also supports logistics information management, operational reporting and coordination through the Incident Management Support Team and other relevant forums.

Job Duties and Responsibilities

Supply chain pipeline coordination and visibility

• Establish, maintain and regularly validate an end-to-end pipeline tracker covering all multilateral supplies, from approved requirement and procurement status through supplier readiness, dispatch, international transport, customs clearance, storage, onward movement and confirmed delivery.
• Liaise with bilateral Red Cross and Red Crescent partners and relevant external partners to exchange supply-tracking information and maintain a consolidated operational view while respecting agreed information-sharing protocols.
• Maintain forward pipeline projections using operational requirements, consumption rates, available stock, quantities in transit, procurement lead times and expected delivery dates, and identify anticipated gaps or excesses early.
• Monitor critical milestones, dependencies and bottlenecks; agree mitigation actions with accountable teams; follow actions through to closure; and promptly escalate delays or risks that could affect continuity of the EVD response.

Operational planning, procurement and supplier delivery

• Plan with the EVD operation and the Supply Chain Team in the Democratic Republic of the Congo the procurement, replenishment and delivery of safe and dignified burial kits, body bags, personal protective equipment kits and other approved critical items.
• Translate validated operational needs into time-phased supply plans and coordinate with relevant regional and global procurement and supply chain teams so that sourcing and delivery arrangements reflect priorities, lead times, quality requirements and available funding.
• Coordinate with suppliers on production and delivery schedules, item readiness, quality and transport documentation, packing and labelling, collection arrangements, dispatch dates and estimated arrival dates; address exceptions and supplier-performance issues without delay.
• Assess delivery options, including air, road, sea and multimodal routes, and provide clear recommendations based on urgency, cost, capacity, access, customs constraints and operational risk.
• Support timely mobilization and delivery of critical supplies, ensuring that agreed corrective or contingency measures are activated when planned timelines are at risk.

Cross-border movements and Uganda logistics hub

• Coordinate the delivery, prepositioning or authorised redistribution of safe and dignified burial kits and body bags with relevant neighbouring-country delegations and National Societies.
• Together with the Supply Chain Team in Uganda, support the establishment and operational readiness of the logistics hub, including workflows, roles and responsibilities, import and re-export arrangements, storage controls, inventory visibility, transport interfaces and supporting documentation.
• Once the hub is functional, coordinate the import, receipt, storage, order processing and re-export of EVD items against approved requests, ensuring stock accountability and timely dispatch.
• Coordinate cross-border movements with clear processes for customs, exemptions, transit documentation, freight forwarding, border handover, transport and last-mile delivery, working with the responsible IFRC and National Society teams in each country.
• Ensure that shipment files contain complete and consistent transport, customs, warehouse and proof-of-delivery records, and that shipment status is promptly reflected in the consolidated pipeline.

Job Duties and Responsibilities (continued)

Analysis, reporting and information management

• Prepare and share a concise weekly supply chain analysis and pipeline report with key stakeholders, covering stock position, requirements, procurement status, supplier readiness, shipments in transit, projected deliveries, constraints, risks, mitigation actions and decisions required.
• Maintain accurate and timely data for agreed supply chain indicators, including order status, lead time, stock coverage, customs dwell time, on-time delivery and unresolved bottlenecks.
• Support information-management dashboards, situation reports and operational updates with validated logistics-pipeline data, narrative analysis and forward projections, as applicable.
• Ensure that material changes, critical shortages, delayed deliveries and emerging cross-border constraints are communicated outside the regular reporting cycle when operational decisions are required.

Coordination and representation

• Ensure timely coordination among logistics and supply chain counterparts at global, regional and country levels, including the IFRC Country Delegation and the Democratic Republic of the Congo Red Cross, as appropriate.
• Coordinate with Movement partners, bilateral partners, Emergency Response Units, suppliers, freight and customs service providers, and other operational partners involved in the EVD supply chain.
• Represent supply chain in the Incident Management Support Team, re