Telesales Representative
Job type
Full Time
Qualification
BA/BSc/HND, Diploma
Location
Nairobi
Deadline
Oct 31
Job description & requirements
Role Summary
Cloud Productivity Solutions is seeking a confident, customer-focused, and results-driven Telesales Representative to support business growth through lead generation, customer engagement, opportunity qualification, and structured sales follow-up. The successful candidate will promote CPS solutions, including Modern Work, Cybersecurity, Cloud, Infrastructure, Business Applications, Managed Services, and Digital Transformation offerings.
Key Responsibilities
- Make outbound calls to prospective and existing customers to promote CPS products and services.
- Respond to inbound sales inquiries and convert prospects into qualified opportunities, quotations, meetings, or closed sales.
- Qualify leads by understanding customer needs, timelines, budget, decision-making process, and revenue potential.
- Maintain accurate CRM records for calls, customer information, follow-ups, pipeline updates, and sales activities.
- Follow up on prospects, renewals, upsell, and cross-sell opportunities to support revenue growth and retention.
- Collaborate with the sales and customer support teams to ensure a smooth customer experience.
Academic Qualifications
- Minimum KCSE mean grade of C+ or equivalent, with at least C+ in English, Kiswahili, and Mathematics.
- Diploma in Sales and Marketing, Business Administration, Communications, Customer Service, Information Technology, or any other relevant field.
- Bachelor’s degree in a business, communication, sales, marketing, or technology-related discipline will be an added advantage.
Minimum Requirements
- Previous experience in telesales, telemarketing, outbound sales, inside sales, or a similar role.
- Proven ability to sell products or services over the phone.
- Strong communication, persuasion, negotiation, and objection-handling skills.
- Ability to work toward daily, weekly, and monthly sales targets.
- Proficiency in using CRM systems, email, phone systems, and digital tools.
- Professional, proactive, persistent, and results-driven attitude.
Closing on September 30, 2026
Similar jobs
Natural State
Position Summary Natural State has an active network of funder relationships and a strong fundraising pipeline already in motion. This role is responsible for securing that funding, and for building new, sustainable revenue from Natural State's own work in training, monitoring and other services. This role’s mandate is philanthropic fundraising and commercial revenue. Key Responsibilities: Own and execute Natural State’s global fundraising strategy across our departments. Lead the end-to-end grant lifecycle, including concept notes, proposals, budgets, and compliance reporting, in close collaboration with internal teams. Identify and close commercial opportunities to sel
Sales Development Representative
Solvo Global
Role Overview Responsible for generating and qualifying new business opportunities through strategic outbound prospecting, lead engagement, and pipeline development. Focused on building strong relationships with prospective clients, identifying business needs, and connecting qualified opportunities with internal Business Consultants. Skilled in managing high-volume outreach, maintaining CRM accuracy, and driving pipeline growth in a fast-paced, metrics-driven sales environment. Key Responsibilities Generate new sales opportunities through outbound prospecting activities, including cold calling, email campaigns, and lead nurturing. Identify and engage key decision-makers, sched
Zurit Consulting
We are growing our team at Zurit Consulting! We are looking for a driven and commercially minded Business Development & Investments Intern who is eager to gain practical experience in financial advisory, investments and client relationship management. The ideal candidate should: Hold a bachelor’s degree in Finance, Business, Economics, Actuarial Science, Data Science, Commerce or a related field Have 0–2 years of relevant experience Possess strong communication, analytical and digital skills Be proactive, curious and comfortable engaging potential clients The successful candidate will receive hands-on exposure, mentorship and practical business development experience.