Senior Cashier
Job type
Full Time
Qualification
Diploma
Experience
2 years
Location
Nairobi
Deadline
Not specified
Job description & requirements
Job Responsibilities
- Handle cash, checks, and other forms of payment from paying patrons, verify eligibility, and process transactions.
- Bag and deposit cash and equivalents along with the Daily Activity Report (DAR) in the MWR central cashier’s night depository or Central Cashier cage as applicable.
- Maintain accurate records of financial transactions to ensure compliance with accounting and reporting standards.
- Ensure all cash handling and deposit activities comply with CNICINST 1710.3 CHAP 1 SEC 114 Operation of MWR Programs and Government-approved procedures.
- Perform routine checks on daily transactions to verify accuracy and compliance with established procedures.
- Provide excellent customer service by communicating fluently and clearly in English with patrons, responding to inquiries, processing transactions, and resolving concerns in an enthusiastic, responsive, and professional manner.
- Train and become fully proficient in the proper handling and storage of hazardous materials in compliance with Navy standards.
- Enforce and practice safety protocols to maintain a secure environment for patrons and staff.
- Perform other job-related duties as assigned that are consistent with the nature and level of the position.
Required Qualifications
- High school diploma or equivalent.
- At least 2 years of cashiering experience, preferably in a supervisory or senior role in a retail, food service, or recreational setting.
- Proficiency in handling financial transactions, maintaining accuracy, and completing necessary records and reports.
- Must be able to successfully complete and maintain all required training and certifications, including Customer Service, Cardiopulmonary Resuscitation (CPR), and First Aid training, with annual recertification as required.
- Excellent verbal and written communication skills in English to interact with patrons and coworkers effectively.
- Enthusiastic, responsive, and customer-service-focused demeanor to ensure positive guest experiences.
- Familiarity with customer service training, such as the Navy's MWR Star Service: Achieving Extraordinary Customer Relations (AECR) course or equivalent.
- Strong organizational and time management skills to handle cash transactions and reporting tasks efficiently.
- Must be in possession of a valid passport and able to travel internationally.
- Passport should be valid for at least one (1) year at the time of hire.
- Ability to obtain country-specific visas per the U.S. Department of State Foreign Clearance Guide.
- Ability to successfully pass contract medical requirements and maintain compliance for the duration of deployment.
- Must be able to obtain and maintain facility credentials/authorization.
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