IT Executive (Odoo ERP & IT Infrastructure)
How to apply
Send your CV and cover letter to:
Subject: IT Executive (Odoo ERP & IT Infrastructure) – Your Name
Closes Sep 30 · 5 days left
Job type
Full Time
Qualification
BA/BSc/HND, Diploma, Professional Certificate
Experience
2 - 3 years
Location
Nairobi
Deadline
Sep 30
Job description & requirements
Job Summary
- Match Masters Limited is looking for a hands-on IT Executive to work with our Odoo ERP system (Manufacturing, Inventory, Purchase, Sales, Accounting). You will troubleshoot Odoo daily, manage networks (LAN/WAN/VPN/firewalls), handle user training, coordinate with external developers, and enforce basic cybersecurity.
Key Responsibilities
- Provide day-to-day support for Odoo ERP users across manufacturing, inventory, procurement, sales, and finance functions.
- Troubleshoot and resolve Odoo ERP functional and basic technical issues.
- Coordinate with ERP consultants and developers for bug fixes, customizations, and upgrades.
- Train users and assist departments in improving ERP usage and process compliance.
- Monitor ERP performance, backups, and data integrity.
- Support IT infrastructure including LAN, WAN, Wi-Fi, switches, routers, firewalls, and VPNs with third-party IT support vendors
- Manage user accounts, permissions, printers, email systems, and endpoint devices.
- Implement and maintain basic IT security measures including antivirus, endpoint security, password policies, and backup procedures.
- Monitor network performance and respond to system or connectivity issues.
- Maintain IT asset inventory and documentation.
- Provide onsite and remote technical support to users.
- Coordinate with external vendors for hardware, software, internet, and security solutions.
Required Skills & Qualifications
- Education: Bachelor’s Degree or Diploma in IT, Computer Science, or a related field.
- Experience: 2–3 years in IT support + ERP experience (Odoo in a manufacturing environment is strongly preferred).
- ERP Skills: Deep familiarity with Odoo modules (Manufacturing, Inventory, Purchase, Sales, Accounting).
- Networking: Basic networking knowledge (TCP/IP, switches, routers, Wi-Fi, firewalls).
Preferred Qualifications
- Knowledge of Odoo modules such as Manufacturing, Inventory, Purchase, Sales, and Accounting is a must
- Experience in manufacturing or industrial environments is plus
- Certifications in networking or cybersecurity are a plus.
Key Competencies
- Strong troubleshooting and problem-solving skills.
- Good communication and user support skills.
- Ability to work independently and manage multiple tasks.
- Attention to detail
- Customer Service Orientation
- Team collaboration
- Time management
- Process improvement mindset
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