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Customer Experience Advocates-Nakuru

AA Kenya Nakuru Posted 2d ago
Customer Service & Support Full Time Closes Sep 30 · 4 days left

How to apply

Send your CV and cover letter to:

jobs@aakenya.co.ke
Open email

Subject: Customer Experience Advocates-Nakuru – Your Name

Closes Sep 30 · 4 days left

Job type

Full Time

Qualification

BA/BSc/HND

Experience

2 years

Location

Nakuru

Deadline

Sep 30

Job description & requirements

Job Summary;

  • Reporting to the Branch Team Leader, the position holder will manage customer relations and interactions through the various channels to ensure customer satisfaction.

Key Responsibilities

  • Deliver exceptional customer service across multiple channels.
  • Build and maintain strong customer relationships.
  • Support branch business development initiatives.
  • Handle customer inquiries efficiently and professionally.

Minimum job requirements:

  • Bachelor’s Degree in a Business-Related Field or its equivalent.
  • Minimum 2 years’ experience in Customer Service.
  • Good customer service, interpersonal and communication skills.
  • Business Development acumen.

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