Customer Experience Officer/Receptionist

Solvo Global

What You'll Do: Assist customers through phone, email, and text channels Resolve inquiries efficiently while delivering an exceptional customer experience Use CRM tools to document customer interactions Maintain accurate customer information in internal systems Collaborate with team members to achieve service excellence What We're Looking For: Advanced/Fluent English and French language skills (mandatory) Excellent verbal and written communication skills Strong problem-solving and critical-thinking abilities Ability to multitask and navigate multiple systems simultaneously Positive attitude and customer-focused mindset Professionalism, reliability, and eagernes

Airkenya Express Ltd

Key Requirements University degree obtained within the last four (4) years. Degree relevant to the area of internship applied for. Additional professional qualifications will be an added advantage. Strong communication, teamwork, learning agility and professionalism. Demonstrated interest in the aviation industry is an advantage.

Undisclosed Employer

Responsibilities Functional Testing and Quality Assurance Conduct daily functional testing of the web platform and mobile applications. Test the platform from the perspective of different users, including administrators, coaches, players, and parents. Perform end-to-end testing of key workflows before new features, fixes, and updates are released. Conduct regression testing to confirm that new changes have not affected existing functions. Test real-life and edge-case scenarios. Test releases across both web and mobile platforms, including different devices where required. Identify, document, and reproduce bugs with clear steps, screenshots, videos, and supporting information.