Traffic & Creative Operations Intern

Role Summary

• The Traffic & Creative Operations Intern supports the Head of Traffic in keeping creative and marketing projects moving smoothly from brief to delivery. The intern will own day-to-day project tracking, follow-ups and documentation, and will carry out first-line quality checks on creative work before it goes for review.
• It's a hands-on role for someone organised, detail-minded and keen to learn how a creative team runs behind the scenes across Brand, Product, Carbon and Digital marketing.

Key Responsibilities

Project Tracking & Follow-Ups

• Keep the project tracking board up to date daily, making sure every job has a clear status, owner and deadline.
• Follow up with stakeholders on outstanding feedback, approvals and missing inputs.
• Check in with designers and copywriters on progress and flag anything at risk of slipping.
• Send the Head of Traffic a short end-of-day update covering what moved, what's stuck and what needs attention.

Brief Intake Support

• Check incoming briefs against the standard intake checklist (market, format, sizes, deadline, copy, approver).
• Go back to requesters for any missing information before briefs are assigned.
• Log new requests in the tracker and attach all relevant materials.

First-Line Quality Checks

• Review creative assets before they go to the Head of Traffic, checking for typos, correct sizes and specs, current logos and required legal lines.
• Confirm that market-specific versions carry the right language, pricing and local details.
• Batch work for review at set times, with the brief attached to each piece.
• Turn review feedback into clear action lists for the creative team and check that every point is addressed in the next version.

Documentation & File Management

• Take notes in WIPs, stand-ups and stakeholder check-ins, and circulate decisions and action points afterwards.
• Keep final files organised by market and product, following naming conventions and version control standards.
• Maintain records of briefs, approvals and project timelines.

Reporting Support

• Pull together weekly summaries of jobs completed, jobs overdue and turnaround times.
• Help prepare data for traffic reports and capacity discussions.

What We're Looking For

• A recent graduate or final-year student in Marketing, Communications, Journalism, Business or a related field.
• Very well organised, with a strong eye for detail.
• Clear, confident written and verbal communication, and comfortable following up with people politely but persistently.
• Good working knowledge of Google Workspace or Microsoft Office; familiarity with project management tools such as ClickUp, Asana or Trello is a plus.
• An interest in creative work, marketing or operations.
• Able to manage several tasks at once and stay calm around deadlines.

What You'll Gain

• Hands-on experience running creative operations for a multi-market business across Africa.
• Exposure to brand, product and carbon marketing work from brief to delivery.
• Mentorship and practical grounding in traffic and project management.