Assistant Restaurant Supervisor
Job type
Full Time
Qualification
Professional Certificate
Location
Nairobi
Deadline
Oct 10
Job description & requirements
A growing hospitality establishment in Kileleshwa, Nairobi is looking for an Assistant Restaurant Supervisor to support the Supervisor and management team in coordinating daily restaurant operations.
The successful candidate will play a hands-on role in supporting staff, maintaining service standards and ensuring a positive customer experience.
Key Responsibilities
- Assist in supervising restaurant staff during daily operations.
- Support coordination between the service and kitchen teams.
- Ensure customers receive friendly and efficient service.
- Monitor staff attendance, punctuality, grooming and conduct.
- Assist with managing customer complaints and service concerns.
- Support restaurant cleanliness, hygiene and general presentation.
- Help monitor stock levels and report shortages.
- Assist with opening and closing procedures.
- Support implementation of operational procedures and service standards.
- Monitor service flow and help resolve operational challenges.
- Support the Supervisor in assigning duties and coordinating staff.
- Assist in monitoring employee performance and discipline.
- Escalate operational and customer-service issues to the Supervisor.
- Step in for the Supervisor when required.
Candidate Profile
The ideal candidate should:
- Have previous experience in a restaurant, hotel, food-service or hospitality environment.
- Have good customer-service and communication skills.
- Be comfortable working in a fast-paced environment.
- Demonstrate leadership potential and the ability to work effectively with a team.
- Be organised, reliable and hands-on.
- Be willing to work shifts, weekends and public holidays where required.
- Have a positive attitude towards customers and colleagues.
Similar jobs
Principal Hospitality Officer
Kenya Institute Of Special Education KISE
Responsibilities Spearhead efficient and proper organization and management of Hospitality services Advise on the current trends in hospitality and food tastes Implement and adhere to the Quality management system and Customer Service Charter to meet customer requirements Steer conformity to industry regulations, food safety requirements and operating procedures; Benchmark with other institutions on best practices and implement them Provide specifications for the procurement of hospitality equipment materials and facilities; Oversee the requisition of hospitality equipment and materials Lead in the maintenance of an adequate inventory for hospitality requirements Promot
Supervisors High-end Lounge / Restaurant
Stellar Human Resource Solutions
Key Responsibilities 35 years and above. Must have proven experience working in a high-end lounge or restaurant. Minimum 3-5 years' experience in a supervisory role. Strong leadership and team-management skills. Excellent customer service and communication skills. Ability to manage daily restaurant/lounge operations effectively. Strong knowledge of hospitality standards, service quality and guest experience. Professional, confident and able to work under pressure in a fast-paced environment.
Senior Travel Designer
Wilderness
PRIMARY PURPOSE The Travel Designer is responsible for generating and growing sales by securing, costing, and presenting journeys to our Sales agents accurately, efficiently, and timeously. To be equally invested in the “win” of each booking. The role requires a strong focus on sales, building relationships with Sales agents, and providing exceptional customer service in a highly competitive environment with tight deadlines. The Travel Designer must have extensive knowledge of Southern and East African destinations, regional logistics, and in-depth supplier knowledge to maximize the mutually beneficial relationship with our AP partners, their lodges/camps, and areas they are located. -